ap77's Privacy Policy

Welcome to the ap77 platform. Protecting the privacy of your personal information is one of our primary responsibilities. This privacy policy explains how ap77 collects your information, how it is used, and how it is kept secure. By using our platform, you are considered to have agreed to the terms of this policy. Please read this document carefully.

1 Scope of This Policy

This privacy policy applies to all services on the ap77 website and mobile platform. It remains in effect whenever you register on our site, make a deposit, withdraw funds, play games, or contact the customer support team.

If our platform ever contains links to third-party websites, those sites will have their own privacy policies and ap77 is not responsible for them.

2 Information We Collect

ap77 collects information for various purposes. The different types of information collected are listed below:

2.1 Registration and Identity Information

• Full name, date of birth, and gender
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Current address and postal code

2.2 Financial Transaction Information

When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we retain a record of the transaction. This includes the transaction amount, time, mobile wallet number (the full number is not displayed — only the portion needed for verification is retained), and transaction status.

2.3 Gaming Activity Information

• Play history, bet amounts, and results
• Bonus claim and usage records
• Account balance and transaction count
• Activity times and session data on the platform

2.4 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system and screen resolution
• Information obtained from cookies and web beacons (see Section 8 for details)

3 Purposes of Using Information

ap77 uses collected information only for specific and legitimate purposes. The main purposes for which we use information are:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Ensuring deposits, withdrawals, bonuses, and gaming services are provided.
• Identity Verification (KYC): Preventing fraud and complying with anti-money laundering regulations.
• Customer Support: Resolving your issues via live chat or email.
• Platform Improvement: Analyzing user experience to enhance service quality.
• Security: Detecting and preventing suspicious activity.
• Responsible Gaming: Analyzing play patterns and intervening when necessary.
• Communication: Sending you necessary information or updates.

4 Data Retention Period

ap77 retains your information only for as long as it is needed. Even after an account is closed, certain information — particularly financial transaction and identity-related data — may need to be retained for a specific period to comply with applicable laws and regulations. Once that defined period ends, the information is securely deleted or anonymized.

5 Data Sharing and Disclosure

ap77 never sells your personal information to third parties. However, information may be shared in the specific circumstances below:

5.1 Service Provider Partners

Limited information may be shared with our trusted service providers for payment processing, technical support, and security analysis. These partners are required to comply with our privacy standards and may not use the information they receive for any other purpose.

5.2 Legal Obligations

Information may be disclosed where necessary to comply with a court order, government investigation, or applicable law.

5.3 Fraud Prevention

Information may be shared with relevant authorities or organizations to detect and prevent fraudulent activity.

5.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred, though the terms of this privacy policy will continue to apply.

6 Data Security Methods

ap77 follows industry-standard technology and practices to protect your information:

• SSL Encryption: All data transferred between you and our servers is protected with 256-bit SSL/TLS encryption.
• Secure Password Storage: Passwords are never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorized staff may access information for specific, necessary purposes.
• Regular Security Reviews: Security audits are conducted regularly to identify potential vulnerabilities.
• Data Backup: Important information is stored in encrypted backups.

However, no transmission of information over the internet is entirely risk-free. We take every precaution, but you also need to stay vigilant to keep your account secure.

7 Your Rights

As an ap77 user, you have the following rights regarding your own information:

7.1 Right of Access

You may request to view your personal information stored with us at any time. Contact the customer support team and we will provide it within a reasonable time.

7.2 Right of Correction

If any of your information is incorrect or outdated, you may request a correction. Having accurate information is also important for ap77.

7.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business needs.

7.4 Right to Object to Processing

You have the right to object to marketing communications or certain aspects of data processing. We will review your request and take appropriate action.

7.5 Data Portability

In certain circumstances you may request your information in a structured, machine-readable format.

8 Cookie Policy

Cookies and similar tracking technologies are used on the ap77 website. Cookies are small text files stored in your browser.

8.1 Types of Cookies

• Essential Cookies: Required for the site's core functions — related to login sessions and security.
• Performance Cookies: Help analyze site usage to improve our services.
• Functional Cookies: Remember your preferences and settings.

8.2 Cookie Controls

Cookies can be managed in your browser settings. However, disabling essential cookies may prevent certain key features of the site from working. For more information on managing cookies, refer to your browser's help section.

9 Protection of Minors' Information

ap77 is a platform for users aged 21 and above only. We never knowingly collect information from any minor. If we are informed that a minor's information has been collected, we will take immediate steps to delete it and close the associated account.

10 International Data Transfers

ap77's servers and service providers may be located in various countries. Even when your information is transferred internationally, we ensure that applicable data protection standards are maintained throughout and that appropriate contractual safeguards are in place with third parties.

11 Responsible Gaming and Data

ap77 prioritizes responsible gaming. By analyzing your gaming activity data, we can identify potentially problematic behavior. Reaching out to you and providing support in such cases is part of our responsibility. To learn more about responsible gaming, visit our Responsible Gaming page.

12 Policy Changes

ap77 reserves the right to change or update this privacy policy. We will notify you of any significant changes via your registered email address or through a notice on the platform. Continued use of ap77 after any changes will be considered as your acceptance of the updated policy.

13 Contact

If you have any questions, complaints, or requests regarding this privacy policy, please contact our customer support team: